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9 months ago
9 months ago
We provide "Digital Proofs" on all orders placed at our website. Once we receive your order, then our staff will email you a digital proof for you to review. If you're ordering the CRY117, then you would need to order at least 2 of them to receive free shipping on your order. If you have any other questions, feel free to message us back again or email us at sales@hittrophy.com. Thanks!
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6 months ago
We're working on U.S. Air Base in Japan.
We have APO address for purchasing the supplies from U.S.
If you can, please let us know the shipping fee for "A6873 Red Satin Acrylic Award - 5" x 6.5" size". We'd like to order it for three. See more »
6 months ago
Thanks for your question! Unfortunately we do not ship to anywhere outside the United States and that includes APO's and FPO's. We can ship anywhere in the United States and you could have someone else ship them to your APO, but we do not ship to anywhere outside of the United States. Sorry for the inconvenience.
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22 days ago
Hello, I liked your book award. I was wondering if you could do something similar to that for me. I would need it by the end of March. See more »
22 days ago
We're glad to hear that you like how our Book Award looks! Many of our previous customers who have ordered in the past like it as well. We can definitely personalize this high gloss rosewood book award for you with any text and/or logo that you might have. The engraving is included in the price that you see on our website. We have roughly 4-5 business days for production time considering this is our busy season and then whatever shipping time it is to your location. If you order it in the next 3 to 5 days, then we'll have no issues getting it delivered to you by the end of March. If you have any other questions feel free to call or email us anytime!
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5 months ago
5 months ago
Yes, if you would like have engraving on the top of the box rather than the inside of the box, then we can definitely do that for you. Just comment that in the Special Instructions box when you order or later after you receive a Digital Proof from our Art Department people and they'll be happy to put the engraving on the top of the box rather than the inside. If you have any other questions just let us know!
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7 months ago
I put down what I want on plate, but the place where the information went was landscape and the glass is potrait on the statue. I hope to see it so we do not get the wrong thing. It will be going overseas and must be correct. Thank you. See more »
7 months ago
Yes! We send Digital Proofs on all orders via email. You should receive the proof in 1 business day from the time that you ordered it, so keep an eye out for that in your email. Also know that we won't move forward without your approval, this way you're assured that your engraving or imprint will look exactly as you intend it to.
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2 months ago
2 months ago
The engraving area is approximately 3.5" x 2.125" in size.
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1 month ago
Hello - I am looking to purchase 4 of these. Are they in stock and what is the turn around time for production?
Thank you. See more »
1 month ago
Yes, these Crystal Pencil Awards are in stock! We have 4 days production time and whatever the shipping time is to your location. If you have any other questions feel free to email or call us anytime. Thanks!
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5 months ago
5 months ago
Yes! We provide Digital Proofs on all orders that are placed with us to the email that you put on the order form. You can review the proof and email us back with your approval or any requested changes that you may have and the art department will be happy to make those changes for you. In our line of business sending proofs and getting approvals before production are a major necessity. If you'd rather just place the order for the Box Clock Set and then email us your engraving information, then you can do that too. Just place your order and then email the information to sales@hittrophy.com and we'll get you all taken care of. If you have any other questions just let us know!
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5 months ago
5 months ago
We personalize this harness racing sulky trophy by adding an engraving plate on the base. We cannot personalize the anything on the horse or the sulky, but yes we do add an engraving plate to the base and we'll be happy to personalize it with anything you'd like.
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5 months ago
I will need to be ordering 14 of these plaques that will be engraved the same at the bottom, with a name or name and logo at the top. Each will be different. Approximately how much will this cost me, including freight to 72501, Batesville, AR? And how long will it take to get them done? Do we need to send PDF artwork for each one? This is all semi-new to me! Thanks! Regina at RiverCity Print & Office See more »
5 months ago

Hey Regina, all engraving is included in the price that you see on our website, that includes name changes and logo(s) as long as you can provide us with good artwork for the logos. If the logos are low resolution and we have to do a lot of work to make them look good, then there will be additional charges, but as long as you have the list of names & good artwork then the price you see is the price that you will pay. And considering that you're…

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